jp711 Privacy Policy

Introduction

jp711 ("we", "us", "our") operates the online betting and gaming platform at https://jp711.onl. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, including registered members, prospective members who browse without registering, and individuals who contact our support team.

This Privacy Policy has been prepared in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, which jp711 adopts as a baseline standard of user privacy protection for all users globally, including those in Indonesia. This policy describes our practices regarding the collection, use, storage, disclosure, and deletion of personal data.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. Capitalised terms not defined in this Privacy Policy carry the meanings given to them in the Terms & Conditions.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, either directly (e.g., full name, email address, phone number) or indirectly (e.g., device identifier, IP address, account username).
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction, whether by automated or manual means.
• "Data Controller" means jp711 as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means a third party that processes personal data on behalf of jp711 under a written data processing agreement.
• "User" / "you" / "your" means any individual whose personal data jp711 processes, including registered account holders and visitors to the Platform.
• "KYC Data" means identity verification documents and information collected as part of jp711's Know Your Customer process, including copies of identity documents, selfie photographs, and proof-of-address documents.
• "Sensitive Personal Data" means personal data that, by its nature, warrants a higher degree of protection, including financial account details, identity document numbers, and data that could indicate a health condition such as problem gambling indicators.
• "Cookie" means a small text file placed on your device by the jp711 platform or a third-party service provider, used to remember your preferences, maintain your session, and support analytical functions.

Personal Data We Collect

jp711 collects personal data across several categories, depending on how you interact with the Platform. The following table summarises the categories of data we collect and the primary source for each:

jp711 does not collect special category data (such as racial or ethnic origin, political opinions, or religious beliefs) and does not request such information at any point. Where gaming behaviour data incidentally suggests a health-related concern (such as potential problem gambling indicators), that information is handled with the highest degree of sensitivity and used solely for responsible gaming and player protection purposes.

How We Collect Your Data

jp711 collects personal data through the following channels:

• Direct submission: When you complete the account registration form, submit KYC documents, make a deposit or withdrawal request, contact our customer support team, or respond to a promotional offer.
• Automated collection: When you browse or interact with the Platform, our servers and analytics tools automatically record technical data such as your IP address, device identifiers, browser fingerprint, session duration, and pages visited. This collection occurs whether or not you are logged in to an Account.
• Cookies and similar technologies: The Platform uses first-party and third-party cookies, web beacons, and pixel tags to support session management, fraud detection, analytics, and (with your consent) personalised content delivery. See Section 10 for full details.
• Payment processors: When you make a deposit or request a withdrawal via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or LinkAja, our payment processor partners share transaction confirmation data with jp711 to facilitate the crediting of your Wallet and to support anti-money-laundering checks.
• KYC verification providers: Where jp711 uses a third-party identity verification service to authenticate your KYC documents, that provider may return a verification result and a risk score to jp711. jp711 does not receive raw biometric data from these providers.
• Fraud and risk detection partners: jp711 works with specialist fraud detection services that analyse anonymised behavioural and technical signals to identify suspicious account activity. These services may supplement the data jp711 holds with derived risk indicators.

Legal Basis for Processing

jp711 processes your personal data only where a valid legal basis exists. The following legal bases apply to our processing activities:

1. Contractual necessity: Processing that is required to perform the contract between you and jp711 — specifically, operating your Account, processing deposits and withdrawals, settling bets, and delivering customer support. Without this processing, jp711 cannot provide its services to you.
2. Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money-laundering (AML) obligations, Know Your Customer (KYC) verification mandates, fraud prevention duties, and the retention of financial records for audit and regulatory reporting purposes.
3. Legitimate interests: Processing that serves jp711's legitimate business interests where those interests are not overridden by your privacy rights, including platform security monitoring, fraud prevention, responsible gaming risk analysis, service improvement, and aggregated statistical analysis.
4. Consent: Where jp711 relies on your consent as the legal basis for processing — specifically for sending marketing communications and for the use of non-essential cookies — you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing does not affect your ability to use the Platform.

How We Use Your Personal Data

jp711 uses the personal data it collects for the following specific purposes:

• Account management: Creating, maintaining, and securing your jp711 Account; verifying your identity during login; processing password resets; and managing account closure requests.
• Service delivery: Processing deposits and withdrawals in IDR; settling bets and crediting winnings; applying bonuses; and delivering live casino, sportsbook, slot, and togel (Indonesia's traditional numbers lottery) game services.
• Regulatory compliance: Fulfilling KYC and AML obligations; screening against sanctions lists; filing mandatory reports with licensing and regulatory authorities where required; and co-operating with law enforcement requests where legally compelled.
• Fraud prevention and security: Detecting and preventing unauthorised account access, bonus abuse, collusion, match-fixing, money laundering, and other prohibited conduct described in the Terms & Conditions.
• Responsible gaming: Monitoring gaming behaviour to identify potential indicators of problem gambling; enforcing self-exclusion and deposit limit settings; and proactively reaching out to users who exhibit high-risk patterns.
• Customer support: Responding to enquiries, complaints, and disputes; maintaining support records for quality assurance; and training support agents.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to users who have opted in to receive such communications. You may opt out at any time by contacting support or updating your Account preferences.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the Platform's performance, design, and user experience. No individually identifiable data is used for this purpose without further consent.

Sharing Your Personal Data

jp711 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja receive the transaction data necessary to execute deposit and withdrawal instructions. These providers operate under their own privacy policies and applicable Indonesian financial regulations.
• KYC and identity verification providers: Third-party KYC service providers receive copies of identity documents and personal identifiers solely for the purpose of verifying your identity. These providers are contractually bound to use the data only for verification and to delete it upon completion of the verification process or within the time frame required by their licensing obligations.
• Game studios and content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive your username and session token (but not your full personal profile) to facilitate game play within the Platform. These providers are bound by data processing agreements with jp711.
• Fraud detection and cybersecurity partners: Specialist service providers that assist in identifying fraudulent activity, bot usage, and account compromise receive technical and behavioural data for risk analysis purposes. No directly identifying personal data (such as your KTP number or bank account) is shared with these providers without a strict legal basis.
• Legal and regulatory authorities: jp711 may disclose personal data to law enforcement agencies, financial intelligence units, courts, or licensing authorities where required or permitted by applicable law, including in response to a valid legal process or to protect the rights, property, or safety of jp711, its users, or the public.
• Corporate restructuring: In the event of a merger, acquisition, or sale of all or substantially all of jp711's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. jp711 will notify affected users of any such transfer via the email address registered to their Account.

All third-party Data Processors engaged by jp711 are required to process personal data only on jp711's documented instructions and to implement technical and organisational security measures equivalent to those maintained by jp711.

Data Retention

jp711 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, jp711 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

Security Measures

jp711 implements a layered security programme to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• Encryption in transit: All data exchanged between your browser or device and jp711's servers is encrypted using TLS 1.2 or higher (256-bit SSL). The Platform enforces HTTPS across all pages and rejects unencrypted HTTP connections.
• Encryption at rest: Sensitive personal data, including password hashes, identity document images, and financial account details, is stored in encrypted form on jp711's database servers. Passwords are hashed using industry-standard one-way hashing algorithms and are never stored in plain text.
• Access controls: Access to personal data within jp711's internal systems is restricted on a strict need-to-know basis. Staff who handle personal data are required to use multi-factor authentication (MFA) and are subject to regular data protection training and confidentiality obligations.
• Penetration testing and vulnerability management: jp711's Platform undergoes regular third-party security assessments and penetration testing. Identified vulnerabilities are subject to a defined remediation timeline based on severity classification.
• Incident response: jp711 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jp711 will notify you and the relevant authorities within the time frame required by applicable data protection standards.
• Fraud monitoring: Real-time automated systems monitor account activity for indicators of unauthorised access, credential stuffing, and account takeover attempts. Suspicious activity triggers automatic security challenges and account review procedures.

Cookies & Tracking Technologies

jp711 uses cookies and similar tracking technologies on the Platform. The following categories of cookies are deployed:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, load balancing, and security token validation. These cookies cannot be disabled without materially impairing Platform functionality and are placed without requiring your consent.
• Functional cookies: These cookies remember your preferences, such as your preferred language setting, and personalise your experience. They are placed based on your implicit consent through Platform use.
• Analytics cookies: jp711 uses analytics tools to understand how users navigate the Platform — including which pages are visited most frequently, where users drop off, and which features drive engagement. This data is aggregated and anonymised. Analytics cookies are placed only with your consent where required by applicable law.
• Security and fraud detection cookies: These cookies support jp711's fraud prevention systems by tracking device fingerprints, unusual navigation patterns, and other signals that may indicate automated or malicious activity. They are necessary for Platform security.

Managing Cookies. You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, and to be notified before a cookie is placed. Note that disabling strictly necessary cookies will prevent you from logging in to your jp711 Account. Disabling analytics cookies does not affect your ability to use the Platform.

jp711 does not use third-party advertising cookies or engage in cross-site behavioural advertising. No personal data collected via cookies on the jp711 Platform is sold or shared with advertising networks.

Your Privacy Rights

Subject to applicable law and certain conditions, you have the following rights in respect of your personal data held by jp711:

1. Right of access: You have the right to request a copy of the personal data jp711 holds about you, along with information about how it is processed. jp711 will respond to access requests within 30 days of receipt.
2. Right to rectification: If any personal data jp711 holds about you is inaccurate or incomplete, you have the right to request correction. You may update certain data (such as your email address and phone number) directly from your Account settings.
3. Right to erasure: In certain circumstances, you have the right to request that jp711 delete your personal data. This right is subject to jp711's legal obligations to retain certain data for AML, KYC, and financial record-keeping purposes as described in Section 8.
4. Right to restrict processing: You may request that jp711 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to jp711's legitimate interests basis for processing.
5. Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
6. Right to object: You have the right to object to the processing of your personal data where jp711 relies on legitimate interests as the legal basis. jp711 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
7. Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact jp711's support team via live chat or at [email protected]. jp711 may need to verify your identity before processing a rights request. jp711 will respond within 30 calendar days; complex requests may require up to 60 days, in which case jp711 will notify you of the extension and the reason for it.

Minors

jp711 does not knowingly collect personal data from any person under the age of 21. The Platform is strictly intended for adults aged 21 and above. If jp711 discovers that it has inadvertently collected personal data from a person under 21, it will promptly delete that data and close the associated Account.

Parents and guardians who become aware that a minor has provided personal data to jp711 without their consent should contact our support team immediately via live chat or email. jp711 takes minor protection seriously and will act on such reports without delay.

International Data Transfers

jp711 operates as an internationally licensed platform and may store and process your personal data on servers located outside Indonesia, including in jurisdictions within Asia and Europe where our hosting providers, KYC partners, and game studio partners are based. When personal data is transferred outside Indonesia, jp711 takes reasonable steps to ensure that appropriate safeguards are in place, including contractual clauses that require recipient parties to protect the data to a standard equivalent to this Privacy Policy.

By registering an Account and using the jp711 Platform, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia for the purposes described in this Privacy Policy. jp711 will not transfer your personal data to a jurisdiction that does not maintain adequate data protection standards without implementing appropriate contractual or technical safeguards.

Changes to This Privacy Policy

jp711 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where jp711 begins processing a new category of personal data or shares data with a new class of third party — jp711 will notify registered users via the email address associated with their Account at least seven (7) days before the change takes effect.

Minor updates that do not affect your rights or jp711's core data processing practices (such as typographical corrections or clarifications that do not change the substance of the policy) will take effect upon publication on the Platform without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent amendment.

Your continued use of the Platform following notification of material changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

Contact & Data Protection Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or jp711's data processing practices, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the Platform. Agents are available in English and Bahasa Indonesia. For data protection enquiries, please state "Privacy Enquiry" at the start of your message so that your request is routed to the appropriate team.
• Email: [email protected] (plain text; not a clickable link). Please include "Privacy Policy" in the subject line. jp711 aims to respond to privacy-related email enquiries within 5 business days.
• Support Hours: 24/7, including Indonesian public holidays (Idul Fitri, Indonesian Independence Day, Nyepi, and others).